Information Technology Infrastructure Library White Papers, Software Downloads, Definition and Webcasts

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Information Technology Infrastructure Library Reports

Adopting ITSM Technology to Support ITIL Initiatives sponsored by ServiceNow WHITE PAPER: Discover how Yale University used new ITSM technology and ITIL best practices to deliver world-class IT services. Posted: 19 May 2014 \| Published: 07 May 2013 TOPICS: Asset Management Services \| IT Asset Management \| IT Management \| IT Service Management \| ITIL \| Software as a Service \| Systems Management \| Systems Management Services

E-book: Key trends in SAP managed hosting environments - is your provider keeping pace? sponsored by Freudenberg IT EBOOK: In this e-book, learn more about key trends affecting SAP managed hosting environments. Find out how the emergence of cloud computing is impacting the managed hosting market. Learn more about virtualization and find out important considerations when assessing managed hosting providers. Posted: 09 Dec 2009 \| Published: 08 Dec 2009 TOPICS: Cloud Computing \| Data Centers \| Hosting Services \| IT Service Management \| ITIL \| Outsourcing \| SAP (Product) \| Software Virtualization \| Virtual Machine

Expert Cloud Computing Service Strategies sponsored by Dell Software EGUIDE: In this expert e-guide from SearchCloudComputing.com, discover how to deploy proper cloud management services and trust your move to the cloud will ensure successful operations, even in an off-site data center. Posted: 07 Oct 2013 \| Published: 07 Oct 2013 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| Cloud Storage \| Enterprise \| ITIL \| SLA

How to Yield the Benefits of Converged Infrastructure sponsored by Dell, Inc. and Intel® EGUIDE: Is converging corporate infrastructure—to eliminate siloed servers, storage, data and processes—worth the risk of potential vendor lock-in? Discover how to yield maximum benefit from implementing converged infrastructure in your data center, as well as learn CI implementation best practices. Posted: 23 Jun 2016 \| Published: 21 Jun 2016 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Networking \| Data Center Power Management \| Data Centers \| IT Industry \| IT Infrastructure \| IT Management \| IT Systems \| ITIL \| Network Infrastructure \| Network Management \| Storage Infrastructure \| Storage Management

A Hybrid IT Approach to Virtualization & DevOps Management sponsored by Red Hat EGUIDE: Here, experts illustrate the evolution of multi-use virtualization tools, and you'll discover how to benefit from a hybrid approach that combines physical, virtual, and application visibility with automation and deep infrastructure analysis. Read on to also learn how DevOps is reshaping IT vendors' offerings. Posted: 02 Feb 2017 \| Published: 31 Jan 2017 TOPICS: CIOs \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Governance \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems \| ITIL \| Server Management \| Server Virtualization \| Systems Management \| Systems Operations \| Virtual Machine \| Virtualization Security

Creating and Managing value with IBM Tivoli Service Management center for System z sponsored by IBM WHITE PAPER: Read this paper to learn about a service management solution that's optimized for IBM's System z, but compatible with other distributed systems, that provides the end-to-end visibility, control and automation for optimum business service delivery and IT infrastructure management. Posted: 14 Feb 2012 \| Published: 30 Apr 2008 TOPICS: Application Performance Management \| Application Portfolio Management \| Business Service Management \| Business Service Management Software \| IT Asset Management \| IT Management \| IT Management Services \| IT Service Management \| ITIL \| System z \| Systems Management

Efficient and Effective Strategies for ITIL and ITSM sponsored by ORSYP WHITE PAPER: This expert guide details how to get the right ITIL and ITSM tools and processes in place to do and effective and efficient job. Posted: 05 Nov 2013 \| Published: 05 Nov 2013 TOPICS: Data Center Management \| Data Centers \| IT Best Practices \| IT Departments \| IT Management \| IT Management Services \| IT Service Management \| ITIL

IT Service Automation: Streamline and Automate Key Functions and Processes sponsored by BMC-Accenture WHITE PAPER: This white paper explores the pivotal role of automation in achieving this goal and showcases tools and services that can assist you with the strategy, design, and implementation of this process. Posted: 19 Aug 2011 \| Published: 19 Aug 2011 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Processes \| Business Service Management \| Data Center Management \| ITIL

How to Develop Custom Apps Quickly, Easily and Cost Effectively sponsored by ServiceNow WHITE PAPER: Learn how codifying and automating unique processes with custom applications can save organizations time and money. Posted: 19 May 2014 \| Published: 19 May 2014 TOPICS: Application Development \| Applications Management \| IT Management \| IT Service Management \| ITIL

The Perfect Combo: ITIL, ITSM and Social Media sponsored by BMC Software, Inc. WHITE PAPER: This whitepaper details how social media is changing IT and covers the value it can bring to your service desk. Posted: 24 Feb 2014 \| Published: 24 Feb 2014 TOPICS: IT Management \| IT Service Management \| ITIL \| Social Computing \| Social Networking

Information Technology Infrastructure Library Reports