Services Process Optimization Software Reports

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Computer Weekly – 18 June 2019: Applying AI to road safety
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we visit a Tokyo project where artificial intelligence is helping to improve road safety by detecting potential subsidence. As bug bounty programmes become popular, we look at what's involved and the pitfalls to beware. And we discuss digital development in healthcare with NHS England. Read the issue now.
Posted: 08 Feb 2021 | Published: 18 Jun 2019

TechTarget ComputerWeekly.com

Marketing software moves closer to centre of the CIO's vision
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide: Software for marketing, from content marketing through customer experience management to marketing automation, and the rest, has not been as central to the vision of CIOs as ERP and the full panoply of IT infrastructure: storage, security, networking, data centres, and all of the above delivered by way of the cloud.
Posted: 15 Mar 2021 | Published: 15 Mar 2021

TechTarget ComputerWeekly.com

Computer Weekly – 28 February 2023: The race to net zero
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the role of green tech in helping businesses contribute to the government's 2050 net-zero targets. We also talk to Spotify about the importance of open source for the music streaming service and how hybrid working is evolving as the post-pandemic workplace continues to change. Read the issue now.
Posted: 27 Feb 2023 | Published: 28 Feb 2023

TechTarget ComputerWeekly.com

Computer Weekly@50: What was happening in July
sponsored by TechTarget ComputerWeekly.com
EBOOK: The National Museum of Computing has again been looking into Computer Weekly's 50 years of magazine issues for another selection of articles highlighting significant news published in the month of July over the past five decades.
Posted: 08 Feb 2021 | Published: 19 Jul 2016

TechTarget ComputerWeekly.com

Computer Weekly – 27 November 2018: Software patching at scale – how to make it work
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at one of the oldest pain points for IT departments – software patching – and ask how to make it less complex across the enterprise. We examine the rise of Kubernetes, the open source container system. And we look at storage strategy to support a multicloud environment. Read the issue now.
Posted: 08 Feb 2021 | Published: 26 Nov 2018

TechTarget ComputerWeekly.com

A Computer Weekly Buyer's Guide to Mobile App Development
sponsored by TechTarget ComputerWeekly.com
EZINE: This Computer Weekly buyer's guide looks at how to take an Agile approach to mobile app development. Discover how to gain a competitive edge by accelerating mobile development, turning mobile users' expectations to your advantage, and building unique, differentiated mobile experiences.
Posted: 08 Feb 2021 | Published: 21 Mar 2017

TechTarget ComputerWeekly.com

Computer Weekly – 15 November 2016: Counting the cost of financial cyber crime
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, the cyber security of banks is under scrutiny after an attack on Tesco Bank leads to millions lost in fraudulent transactions. Our latest buyer's guide, on server operating systems, looks at Windows Server 2016. And Coca-Cola explains how a move to the cloud is helping to motivate staff. Read the issue now.
Posted: 08 Feb 2021 | Published: 15 Nov 2016

TechTarget ComputerWeekly.com

Audi fine-tunes its digital performance to boost online car sales
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, the digital chief at Audi UK discusses how the car maker is tackling the slump in new car sales. One of the largest global malware botnets has been taken down, but how much of a blow will it be for cyber criminals? And we hear how one county council made huge savings on its SAP installation. Read the issue now.
Posted: 08 Feb 2021 | Published: 09 Feb 2021

TechTarget ComputerWeekly.com

Getting the best out of robotic process automation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
Posted: 06 Aug 2021 | Published: 06 Aug 2021

TechTarget ComputerWeekly.com