Unified Communications Reports

Contact Centers: How Gartner's Criteria Shook Up Vendor Rankings
sponsored by Five9
EGUIDE: Uncover why organizations are shifting to contact center as a service (CCaS) to replace their current infrastructure.
Posted: 03 Oct 2017 | Published: 03 Oct 2017

Five9

Jabra - Devices Make Experiences: Company Profile
sponsored by Insight and Jabra
WHITE PAPER: In this resource, explore a series of hands-free devices that will enable your mobility initiatives to soar, truly enabling a productive workforce.
Posted: 07 Nov 2013 | Published: 07 Nov 2013

Insight and Jabra

What Collaboration Features Are Essential For My Organization?
sponsored by Motorola Solutions
EGUIDE: When evaluating team collaboration apps, organizations must determine which features are required for their users. Expert Jon Arnold offers advice on evaluating two key types of collaboration features.
Posted: 15 Jun 2017 | Published: 15 Jun 2017

Motorola Solutions

Shopping for a UC Cloud Services Provider
sponsored by Carousel Industries
EGUIDE: This e-guide discusses the UC cloud services market and the factors you should consider to find the most appropriate UC provider for your enterprise.
Posted: 15 Feb 2016 | Published: 09 Feb 2016

Carousel Industries

Telemedicine Technology and Patient Engagement Initiatives
sponsored by Avaya TSG
EGUIDE: This expert e-guide highlights how telemedicine technology enables patient care and engagement, and how unified communications (UC) systems are becoming an attractive part of a telemedicine initiative for healthcare providers.
Posted: 22 Aug 2016 | Published: 17 Aug 2016

Avaya TSG

Hosted UC and UCaaS Offer Five Major Advantages Over On-Premise UC
sponsored by Carousel Industries
EGUIDE: This guide discusses the 5 critical advantages of UCaaS over premise-based alternatives. Inside, learn how these new technologies offer enterprises lower costs, centralized management and more.
Posted: 17 Feb 2016 | Published: 12 Feb 2016

Carousel Industries

Helping The Business Work Smarter, Not Harder
sponsored by Polycom, Inc.
WHITE PAPER: This informative guide explores three ways IT can bolster productivity with video-based collaboration.
Posted: 28 May 2014 | Published: 28 May 2014

Polycom, Inc.

Microsoft Lync: Product Guide
sponsored by Microsoft_Insight
WHITE PAPER: Access this white paper to explore Microsoft Lync 2013's latest features, including more intuitive and efficient tools to enable always-connected communications for your business needs in productivity and collaboration.
Posted: 11 Nov 2013 | Published: 30 Nov 2012

Microsoft_Insight

Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System
sponsored by RingCentral
WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals.
Posted: 17 Feb 2014 | Published: 31 Dec 2013

RingCentral

Shifting Unified Communications into the Cloud and Mobile Apps
sponsored by TechTarget Unified Communications
EBOOK: This Technical Guide explores the disconnect between UC applications and how employees in sales, marketing, customer service and other departments do their job. It also discusses how vendors are working to integrate UC capabilities in popular work software, like customer-management applications, on both desktop and mobile devices.
Posted: 12 Jan 2015 | Published: 12 Jan 2015

TechTarget Unified Communications