EGUIDE:
CRM has a long lineage in enterprise software, starting with salesforce automation in the 1990s, Siebel being a big player back in the mists of time. These days, engaging with customers through every conceivable channel, and doing so by way of the cloud are the novelties of CRM.
WHITE PAPER:
This article explains the utilization patterns in enterprise IT environments, and which type of Virtualization (Hardware or Service virtualization or both) should be applied to receive the greatest value. This paper discusses how to apply the principle of under and over-utilization to apply the right type of virtualization for business needs.
EBOOK:
SAP upgrades are a perennial challenge - especially for organizations with many instances or customizations. The struggling economy has also made it all the more difficult to make a case for a technical SAP ERP upgrade. But maintaining upgrade best practices and avoiding mistakes can help avoid costly downtime and issues during upgrade projects.
WHITE PAPER:
Lacking a strategic solution for Enterprise License Optimization most organizations are greatly overspending on some licenses and out of compliance on others, putting them at risk of costly software license audits. FlexNet Manager Suite is a comprehensive and proven solution for Enterprise License Optimization and license compliance management.
WHITE PAPER:
Fujitsu Interstage Business Process Manager (Interstage BPM) is a leading solution for Agile BPM - the next generation of BPM. Agile BPM is designed to flexibly address the requirements of all types of processes used to conduct a business: structured, unstructured, and hybrid process types, giving support to all forms of work.
EBOOK:
Before moving to Microsoft Office 2013 or Office 365, IT pros should compare features, licensing schemes and application usage and be aware of emerging Office alternatives.
EBOOK:
EMM products can contain a variety of features - for mobile device management, mobile app management, mobile content management and more. This guide will review the capabilities and features you'll want to consider carefully before you invest in EMM.
WHITE PAPER:
VMware and RIM have worked together over the past two-plus years to provide official support of Blackberry Enterprise Server (BES) solutions on VMware virtual infrastructure. In this white paper, learn about the best practices for running BlackBerry® Enterprise Server on VMware® Infrastructure 3 or VMware vSphere™ 4.
WHITE PAPER:
This paper analyzes the benefits and drawbacks of outsourcing cloud services, examines the business benefits and risks, and provides the steps you should take for a successful implementation.
EBOOK:
This expert guide explores how to choose the best app deployment approach for your business needs and reveals 4 mobile app options that you may not have considered.