WHITE PAPER:
A successful UC rollout should test voice performance -- and video, if applicable -- before and after deployment. In this expert e-guide, Irwin Lazar of Nemertes Research, explains how organizations can minimize operational costs and maximize user satisfaction with proactive unified communications management and testing before and after deployment.
WHITE PAPER:
See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
WHITE PAPER:
In this white paper, learn how 4net Technology is helping to address the shortcomings of drones with a Mobile Drone Kit that utilizes Avaya Equinox, a powerful gateway for calling messaging, conferencing and collaboration.
WHITE PAPER:
Microsoft Lync is transforming the communications landscape by enabling more collaborative and engaging interactions. This resource counts down the top 10 considerations for deploying Lync on smartphones and tablets.
WHITE PAPER:
This exclusive resource examines a feature-rich, scalable unified communications solution that can drive innovation and increase productivity. Read on to see how it compares to other leading unified communications solutions.
WHITE PAPER:
When deciding on a complex Unified Communications solution, it's important to choose one that will provide complete service management during new deployments and support for all ongoing operations throughout your company's communication system.
WHITE PAPER:
The cloud is growing as a choice for government at all levels and globally. Why? Two big reasons: budget cuts and a need to streamline operations to provide more innovative, efficient services to a demanding, increasingly tech-savvy public.
WHITE PAPER:
This resource takes an in-depth look at the videoconferencing (VC) vendor marketplace, as well as must-have VC capabilities and features. Also inside, find a side-by-side comparison of VC vendor strengths and weaknesses.
